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Class LeadRoutingBehavior

Logic attributes/methods for lead distribution.

LeadRouting is a CBehavior that provides logic for simple or complex distribution of leads to users

CComponent
Extended by CBehavior implements IBehavior
Extended by LeadRoutingBehavior
Package: application\components
Located at x2engine/protected/components/LeadRoutingBehavior.php
Methods summary
public string
# getNextAssignee( mixed $contact = null )

Picks the next asignee based on the routing type

Picks the next asignee based on the routing type

Returns

string
Username that should be assigned the next lead
public
# singleUser( )
public mixed
# customRoundRobin( mixed $contact = null )

Picks the next asignee for custom round robin lead routing rule.

Picks the next asignee for custom round robin lead routing rule.

Parameters

$contact
mixed
$contact null or Contacts model. If this is set, it will be used in place of POST data for the purposes of testing routing rules.

Returns

mixed
public mixed
# evenDistro( )

Legacy lead routing option. This can no longer be selected option from the lead routing admin page.

Legacy lead routing option. This can no longer be selected option from the lead routing admin page.

Picks the next asignee such that the resulting routing distribution would be even.

Returns

mixed
public mixed
# roundRobin( )

Picks the next assignee in a round-robin manner.

Picks the next assignee in a round-robin manner.

Users get a chance to be picked in this manner only if online. In the round-robin distribution of leads, the last person who was picked for a lead assignment is stored using LeadRoutingBehavior::updateRoundRobin(). If no one is online, the lead will be assigned to "Anyone".

Returns

mixed
public integer
# getRoundRobin( )

Returns the round-robin state

Returns the round-robin state

Returns

integer
public
# updateRoundRobin( )

Stores the round-robin state.

Stores the round-robin state.

public type
# getRoutingRules( type $data )

Obtains lead routing rules.

Obtains lead routing rules.

Parameters

$data
type
$data

Returns

type
Methods inherited from CBehavior
attach(), detach(), events(), getEnabled(), getOwner(), setEnabled()
Methods inherited from CComponent
__call(), __get(), __isset(), __set(), __unset(), asa(), attachBehavior(), attachBehaviors(), attachEventHandler(), canGetProperty(), canSetProperty(), detachBehavior(), detachBehaviors(), detachEventHandler(), disableBehavior(), disableBehaviors(), enableBehavior(), enableBehaviors(), evaluateExpression(), getEventHandlers(), hasEvent(), hasEventHandler(), hasProperty(), raiseEvent()
Constants summary
integer WITHIN_GROUPS 0
#
integer BETWEEN_GROUPS 1
#
Magic properties inherited from CBehavior
$enabled, $owner
X2CRM Documentation API documentation generated by ApiGen 2.8.0